DELIVERY AND RETURNS

DUE TO COVID-19 DELIVERIES MAY TAKE A LITTLE LONGER. 
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DELIVERY
UK STANDARD DELIVERY - £5.00
Please allow 3-5 working days. Goods are sent out using 2nd class Royal Mail, tracked but does not require a signature. PLEASE NOTE, IF YOU RETURN AN ITEM YOU WILL NOT BE REFUNDED THE DELIVERY CHARGE.
UK EXPRESS DELIVERY - £10.95

Express delivery is the quickest delivery option available for residents of the UK, Channel Islands and Isle of Man. All orders must be placed before 2pm, Monday to Thursday to ensure that they arrive on the next nominated working day. 

We recommend that you ensure goods are sent to a secure delivery address where someone is available to sign for your parcel.

Please note that all orders placed on a Friday afternoon, during the weekend or on a Bank Holiday will not be processed until the following working day. For example; if you place your order on a Friday afternoon or over the weekend, your order will not be processed until the following Monday, for delivery on Tuesday.

INTERNATIONAL DELIVERY.
Please contact us to discuss.
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RETURNS
If you are not completely happy with your online order we are happy to offer a refund or an exchange. You must notify us in writing 14 days from when you receive the goods and return them to us within for 14 days from notifying us.
Returned items must be unworn and in the same condition as you received them, in their original packaging with all tags intact. If the goods are not returned in their original condition or if any of the tags have been removed we reserve the right to refuse a refund.
We recommend you return your goods via recorded delivery for proof of postage as goods returned to Sarah Thomson are done so at your own risk and expense.
We cannot accept earrings as a return, unless they are faulty.
To return goods, please fill out the Returns Form in your original delivery and return it to.